Refund and Returns Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our Refund and Returns Policy carefully before making a purchase.

1. Returns

• You may request a return within [7–14 days] of receiving your order.
• To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.
• Certain items such as earphones, opened software, or hygiene-sensitive products may not be eligible for return due to health and safety reasons.

2. Refunds

• Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within [5–10 business days] and credited to your original method of payment.
• Shipping costs are non-refundable. If you receive a refund, the return shipping fee may be deducted from your refund (unless the product was defective or incorrect).

3. Exchanges

• We only replace items if they are defective or damaged upon arrival.
• If you need to exchange a product for the same item, please contact us at [your email/contact number].

4. Non-Returnable Items

The following items cannot be returned or refunded:

• Gift cards or digital downloads
• Clearance or sale items
• Products damaged due to customer misuse

5. Shipping Returns

• To return your product, you should mail it to: [Your return address].
• Please use a trackable shipping service or purchase shipping insurance. We cannot guarantee that we will receive your returned item without proper tracking.